At Geicorob LLC, we take pride in the quality of our repair services and customer satisfaction. This Refund Policy outlines the circumstances under which refunds may be issued.
- Service Refunds
Because we offer personalized repair services, we do not generally offer refunds once a repair has been completed. However, we will address issues on a case-by-case basis under the following conditions:
You may be eligible for a refund if:
The repair was not completed as promised
The device remains non-functional for the same issue within 7 days of service and we are unable to resolve it
You cancel your service request before any diagnostic or repair work begins
- Non-Refundable Items & Services
Refunds will not be issued for:
Completed services where the issue has been resolved
Diagnostic fees (if applicable and the repair is declined afterward)
Issues unrelated to the original repair
Third-party or special-order parts once installed
Accidental damage occurring after pickup
- Warranty Repairs
All qualifying repairs come with a 90-day limited warranty. If your device experiences the same issue within this period, we will re-evaluate and repair it at no additional cost. If the issue cannot be resolved, a partial refund may be offered.
- Returns on Products or Accessories (If Applicable)
If you purchased accessories, chargers, or devices through Geicorob LLC:
Unused items in original packaging may be returned within 14 days for a full refund
Opened or used items may be subject to a 15% restocking fee
Proof of purchase (receipt or order number) is required
Shipping costs (if applicable) are non-refundable
- How to Request a Refund
To request a refund or warranty repair, please contact us within the appropriate time frame:
📧 Email: info@geicorob.com
📞 Phone: +1 (386) 229-4240
📍 Address: 136 Clover Ct, Plant City, FL 33565-9165
Please include:
Your name and contact information
Description of the issue
Original invoice or receipt
Photos (if applicable)
- Final Decision
All refund requests are subject to review by our management team. Approval or denial of a refund is at the sole discretion of Geicorob LLC, based on the nature of the service and circumstances involved.